Module and Controllers Issues List

This document provides a comprehensive reference for all possible health issues that may appear in your HOLOPLOT system. Each issue is categorized by component type and includes a brief description to help you quickly identify and troubleshoot problems. Use this guide to understand status messages displayed in HOLOPLOT Control and determine appropriate actions for maintaining optimal system performance.

Controller Issues

Issue Name
Description

PSU - Error

Power supply unit error

Drive - Error

Storage drive error

Fans - Error

Cooling fans error

Network - Link Down

Network connection is down

Network - No IP

Network interface has no IP address

Network - No Mac

Network interface has no MAC address

Network - Low Speed

Network is operating at lower than expected speed

NTP - Not Synchronized

Time synchronization issue

No Internet

No internet connectivity

No Holoplot VPN

No connection to HOLOPLOT VPN

Network Role - Audio Module Control Network Primary

Primary audio module control network role unfulfilled

Network Role - Audio Module Control Network Secondary

Secondary audio module control network role unfulfilled

Network Role - Audio Network Primary

Primary audio network role unfulfilled

Network Role - Audio Network Secondary

Secondary audio network role unfulfilled

Network Role - Intercontroller Network

Intercontroller network role unfulfilled

Network Role - HOLOPLOT Control Network Primary

Primary control network role unfulfilled

Network Role - HOLOPLOT Control Network Secondary

Secondary control network role unfulfilled

Module Issues

Amplifier Issues

Issue Name
Description

AMP - Debricking

Amplifier is in recovery mode

AMP - Error

General amplifier error

AMP - High Temperature

Amplifier temperature is high but within operating range

AMP - Initializing

Amplifier is starting up

AMP - Over Temperature

Amplifier temperature exceeds safe operating range

AMP - Power Cycle Required

Amplifier needs to be power cycled

AMP - Power Cycling

Amplifier is in power cycling process

AMP - Unknown

Amplifier status cannot be determined

AMP - Unrecognized

Amplifier returned an unrecognized status

AMP - Updating

Amplifier firmware is updating

Driver Issues

Issue Name
Description

Driver - Above Tolerance

Driver parameter exceeds acceptable tolerance

Driver - Below Tolerance

Driver parameter is below acceptable tolerance

Driver - Unknown

Driver status cannot be determined

Hardware Issues

Issue Name
Description

Hardware - Critical

Critical hardware problem

Hardware - Error

General hardware error

Hardware - Unspecified Issue

Unspecified hardware issue

Hardware - Warning

Hardware warning condition

Network Issues

Issue Name
Description

Network - Group On Same Subnet

Multiple network groups on the same subnet

Network - Low Speed

Network operating at lower than expected speed

Network - No IP

Network interface has no IP address

Network - No MAC

Network interface has no MAC address

Network - Link Down

Network connection is down

PTP (Precision Time Protocol) Issues

Issue Name
Description

PTP - Disabled

PTP is disabled

PTP - Faulty

PTP has a fault

PTP - Initializing

PTP is initializing

PTP - Leader Has No MAC

PTP leader has no MAC address

PTP - Listening

PTP is in listening state

PTP - Pre-Leader

PTP is in pre-leader state

PTP - Uncalibrated

PTP is not calibrated

PTP - Unknown

PTP status is unknown

PTP - Unrecognized

Unrecognized PTP state

PTP - Not Synced

PTP is not synchronized

Power Supply Issues

Issue Name
Description

PSU - Error

General power supply error

PSU - High Temperature

Power supply temperature is high but within operating range

PSU - Initializing

Power supply is initializing

PSU - Over Temperature

Power supply temperature exceeds safe operating range

PSU - Power Cycle Required

Power supply needs to be power cycled

PSU - Power Cycling

Power supply is in power cycling process

PSU - Unknown

Power supply status is unknown

PSU - Unrecognized

Unrecognized power supply status

PSU - Updating

Power supply firmware is updating

Issue Name
Description

Sublinks - Both Connection Lost

Both sublinks have lost connection

Sublinks - Both Error

Both sublinks have errors

Sublinks - Both High Temperature

Both sublinks have high temperature

Sublinks - Both Initializing

Both sublinks are initializing

Sublinks - Both Not Connected

Both sublinks are not connected

Sublinks - Both Over Temperature

Both sublinks have exceeded temperature limits

Sublinks - Both Unknown

Status of both sublinks is unknown

Sublinks - Both Updating

Both sublinks are updating

Sublinks - Both Ok

Both sublinks are functioning properly

Speed
Description

No Link

Network link is down

Unknown

Network link speed is unknown

10Mbps

Network link is operating at 10 Megabits per second

100Mbps

Network link is operating at 100 Megabits per second

1Gbps

Network link is operating at 1 Gigabit per second

Network Roles

Role
Description

Primary Audio Module Control Network

Network responsible for primary control of audio modules

Secondary Audio Module Control Network

Backup network for audio module control

Primary Audio Network

Main network for audio signal transmission

Secondary Audio Network

Backup network for audio signal transmission

Intercontroller Network

Network connecting multiple controllers

Primary HOLOPLOT Control Network

Main network for HOLOPLOT system control

Secondary HOLOPLOT Control Network

Backup network for HOLOPLOT system control

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