Troubleshooting
Welcome to our Troubleshooting FAQs page. Here, you'll find answers to common questions and solutions to issues you may encounter while configuring, operating and maintaining a HOLOPLOT sound system.
Known issues
Health reporting in redundant setups
Health reporting of HOLOPLOT Controllers in redundant setups is currently incorrect.
2.0.6
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You need not take any action; we’re preparing a fix for an upcoming release (OS 2.1.0)
Metering stops when switching projects
The Metering may stop reacting when switching between projects in HOLOPLOT Control.
2.0.6
If metering stops working after switching between projects, close all open browsers connected to HOLOPLOT Control, wait 15 seconds, and reopen the page.
You need not take any action; we’re preparing a fix for an upcoming release (OS 2.1.0)
Routing persists when switching projects
The routing of a deactivated project is applied to another active project. This behavior might occur when two projects are loaded in HOLOPLOT Control created from the same HOLOPLOT Plan project, enabled by the "Save as…" option.
2.0.6
Rebooting the modules will clear the routing information of the previously active project.
The issue has been fixed in the upcoming release of OS 2.1.0
HOLOPLOT Control interface
Configuring the system
Updating the system
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